/solutionslogistics
Solutions · Logistics

Dispatch and comms
that move.

Driver calls, customer updates, and dispatch coordination — all on one platform. A delayed shipment call that goes unanswered is a customer lost.

Dispatch console
01:34
MA
M. Alvarez
Depot · NYC · On call
Up next
RK
R. Kowalski
Delivery enquiry · TRK-4192
0:18
SI
S. Ibrahim
Missed delivery · TRK-2207
0:46
// waypoints

Built for logistics operations.

STOP 01

Mobile-first calling

Drivers call dispatch from the app — no personal numbers exposed.

STOP 02

Automated SMS updates

Delivery ETA, delays, and confirmation — triggered by your system.

STOP 03

AI Receptionist 24/7

Handles inbound delivery enquiries — no after-hours staffing needed.

STOP 04

Multi-site routing

Calls go to the right depot, region, or dispatch team.

STOP 05

API integration

Trigger calls and SMS from shipment events in your platform.

// dispatch.board

Every depot, one live board.

See who's on a call, who's free, and where AI is already handling the enquiry — across every depot, updated in real time, the same operational visibility the Federal Motor Carrier Safety Administration expects fleet operators to maintain.

Live across all depots
842 calls today
On call
M. Alvarez
12 calls today
Available
Hub · NJ
D. Osei
7 calls today
AI handled
Sort · PA
R. Kowalski
19 calls today
Available
Local · CT
S. Ibrahim
5 calls today

Delivery call missed

Customer calls about a delayed shipment after hours.

AI Receptionist answers

Picks up instantly, pulls the shipment status, and tries to resolve it.

Escalated to depot

Unresolved cases route straight to the right depot or dispatch team.

Resolved, no black hole

Customer gets an answer — nothing sits in voicemail overnight.

// escalation.path

No missed call falls into a black hole.

Every unanswered delivery enquiry follows the same automated routing path, day or night.

Visibility across the operation.

Call volume by depot · today
NYC
320
NJ
210
PA
275
CT
180

Real-time call activity dashboard

Driver call volume and response rate, live.

Call recording, every interaction

Full audio trail on customer calls for dispute resolution.

Escalation routing

Missed delivery disputes go straight to the right team.

// field.reports

From operations on the ground.

4.9 / 5
Logistics teams running leaner
Automated SMS updates meant customers stopped calling to check their delivery. Our dispatch team finally has headroom to focus on exceptions, not status updates.
AM
Aaron Müller
Operations Manager · SwiftRoute Logistics
-55%
delivery enquiry calls
Frequently Asked

Questions about keeping shipments moving.

Rozper works on Android and iOS. Also supports SIP-enabled desk phones.

Get every shipment connected.

Driver calls, customer updates, and dispatch coordination — all on one platform, day and night.