/contact-centeroutbound-dialer
Contact Center · Outbound Dialer

Outbound dialing.
Compliant at scale.

Power and predictive dialing with TCPA compliance, AI coaching, and CRM sync — built for sales and collections teams that need to move fast.

9:41
Outbound Dialer
Active
Q2 Campaign · Predictive
CONTACTS TODAY
1,842
+14%
CONNECT RATE
34.2%
+2.1%
AVG TALK TIME
3:48
-0:12
CONVERSIONS
127
+18%
AGENT LEADERBOARD · TODAY
PN
Priya N.
On Call
16/42
ML
Marcus L.
Dialing
11/38
LH
Layla H.
On Call
19/51
JK
Jordan K.
Available
8/29
TCPA compliantDNC scrubbedCall hours enforced

More connects. Better conversations. Fewer risks.

Agent Whisper pairs naturally with the AI Virtual Assistant, so coaching carries over from outbound calls to every other channel.

Power & Predictive Dialing

Power dialer for compliance, predictive for volume — switch modes per campaign.

TCPA Compliance

DNC list scrubbing, call time restrictions, and consent-based dialing built in.

AI Pre-Call Research

AI pulls CRM data and LinkedIn info before the agent picks up — no cold calls.

Campaign Analytics

Contact rate, conversion rate, and revenue per call — per rep, per list, per day.

Agent Whisper & Coaching

AI coaches agents on objections and next steps during outbound calls.

CRM Auto-Update

Call disposition, notes, and next steps synced to CRM automatically after every call.

Outbound Dialer

List management that keeps campaigns organized.

Every dial follows the same rules set out in the Telephone Consumer Protection Act — the pipeline below runs before an agent ever picks up.

01

Segment lists in a click

By priority, source, or campaign.

02

Dead leads filtered first

Duplicates and invalid numbers removed before launch.

03

One shared agent pool

Outbound and inbound reps flex without switching tools.

How it works

From list to live call, in four steps.

Upload & scrub the list

Import contacts by CSV or CRM sync — duplicates and DNC numbers are removed automatically before you start.

Set up the campaign

Pick power or predictive mode, assign agent teams, and set compliant calling hours in a few clicks.

Dial & connect

The dialer places calls and routes agents only to live answers, with AI pre-call context ready to go.

Track & sync

Dispositions, conversion analytics, and CRM updates are logged automatically after every call.

Compliance

Compliance that runs in the background.

Every campaign dials inside the rules — so your team moves fast without risking a violation. Every disposition syncs straight to HubSpot, Salesforce, or Zoho by default, not as an afterthought.

Start a free trial
AI Compliance Engine
DNC
Call hours
Consent
Safe to dial
34.2%
Avg Connect Rate
100%
DNC Scrubbed
0
Manual List Cleanup
<1s
Agent Pre-Call Brief
What Teams Say

Dial with confidence, not risk.

Our connect rate jumped once predictive mode started routing agents only to answered calls. Reps stopped burning half their day on voicemail.
CO
Camille Otieno
VP Sales · Harborlight Insurance
+22%
connect rate
Frequently Asked

Questions about the Outbound Dialer.

Everything you need to know about power dialing, TCPA compliance, and lists.

Power: dials one number per agent, waits for pickup. Predictive: dials multiple numbers simultaneously, connects agents only to answered calls — higher volume, compliance limits apply.

Dial more. Convert more. Risk less.

Power and predictive dialing with TCPA compliance built in from the start.