The contact center Zoom doesn't ship.
Zoom Phone is a dial pad. Rozper is voice, WhatsApp, chat, SMS and email in one AI-powered queue — for one price.
queue
One channel, or all five.
The full-platform price gap.
Illustrative example at 25 seats — directional buyer guidance. Confirm current Zoom pricing and tiers before deciding.
Four pieces you'd have to bolt on.
Native contact center
Skill routing, queues and wallboards — no separate SKU.
Outbound campaign engine
Predictive pacing, voicemail drop and dispositions.
AI agents, not meeting notes
Voice receptionist + chatbot that deflect real customers.
Omnichannel queue
One routing engine across five channels, not just voice.
Line by line, by category.
Add-on = available on Zoom only via the separate Contact Center SKU. Included features ship inside every Rozper plan.
Where Zoom Phone is the better pick.
Native Zoom integration
If your whole company already lives in Zoom Meetings, calling sits right alongside it.
Procurement simplicity
One more line on an invoice you already sign, with no new vendor to onboard.
Meeting-AI tie-in
AI Companion summarizes internal meetings tightly, if that's your main use.
Two weeks to a full platform.
Sign up & invite
Create your account and bring the team in.
Map your channels
Point voice, WhatsApp, chat, SMS and email at one queue.
Build routing & AI
Stand up skills-based routing and the AI receptionist.
Ports complete
Numbers move across with zero downtime.
Drop the add-on
Retire Zoom Phone and its separate contact-center SKU.
Pick the platform that fits.
Pick Rozper if…
- You run sales or support, not just internal calls
- You need WhatsApp, chat, SMS and email in one queue
- You want AI agents that deflect real customers
- You'd rather not buy a separate contact-center SKU
Pick Zoom Phone if…
- Your whole company already runs on Zoom
- You only need basic voice calling
- Meeting summaries are your main AI use case
Switching from Zoom Phone, answered.
Get the whole platform. Be on a call by lunch.
Start a free trial or book a demo and we'll map your move off Zoom Phone — contact-center SKU and all.