Rozper vs Five9
Capable contact center, but CCaaS-only, priced at the high end, with seat minimums that lock out smaller teams.
Office phones, contact center, and AI on one bill — starting at a single seat.
Strong routing and analytics — behind a 50-seat minimum and no bundled office phones.
Hover either side for the quick take.
No giant table to scroll through.
Each card is scored out of its row count — hover to reveal exactly what's behind the number.
Voice & messaging
4/4Rozper 4/4 · Five9 2/4 — hover for the breakdown
- Unlimited US/CA calling
- Included office phone system (UCaaS)
- International minute pool bundled
- Local presence dialing
AI
3/3Rozper 3/3 · Five9 0/3 — hover for the breakdown
- AI receptionist included at entry tier
- AI conversation intelligence at entry tier
- Sentiment & call summaries at entry tier
Contact center
4/4Rozper 4/4 · Five9 4/4 — hover for the breakdown
- Skills-based ACD routing
- Omnichannel inbox
- Supervisor monitoring tools
- Predictive / progressive dialer
Trust & commercial
5/5Rozper 5/5 · Five9 1/5 — hover for the breakdown
- No seat minimum
- Monthly billing available
- $0 setup fee
- Migration assistance included
- SOC 2 Type II
Channels & integrations
4/4Rozper 4/4 · Five9 2/4 — hover for the breakdown
- Omnichannel messaging (WhatsApp · SMS · web chat) at entry tier
- Native Microsoft Teams integration
- Salesforce · HubSpot · Zoho integrations
- Public REST + webhooks API
Onboarding & seat flexibility
4/4Rozper 4/4 · Five9 0/4 — hover for the breakdown
- Self-serve signup, no sales call required
- Dedicated migration specialist assigned
- In-app AI setup wizard, no IT ticket needed
- Phone support included at entry tier
What 25 seats costs.
At 25 seats, switching from Five9 saves roughly $41,703/year — and Five9's 50-seat minimum means a team this size can't buy it at all without over-licensing.
Illustrative example — figures are directional buyer guidance. Confirm current Five9 pricing before deciding.
Which Rozper tier replaces your seat.
A full business phone — calling, AI, SMS, and CRM sync from day one.
Solo operators and small teams just moving off a legacy phone line
Full omnichannel, deep integrations, and compliance for growing teams.
Sales and support teams that need omnichannel plus real CRM depth
Voice cloning, predictive dialing, and analytics for high-volume ops.
Contact centers running outbound campaigns at real volume
Where Five9 is genuinely strong.
Hover a card for the full point.
Deep, mature contact-center routing
One of the most established pure-play CCaaS platforms, with routing and workforce tools refined over many years.
Strong enterprise analytics
Detailed reporting and QA tooling built specifically for large contact-center operations.
Proven at very large scale
Built to handle contact centers running hundreds or thousands of agents.
Deep Salesforce and CRM ecosystem
A long-standing, tightly integrated Salesforce partnership that many enterprise contact centers already have workflows built around.
From Five9 to Rozper in about two weeks.
Sign up & scope
Create your Rozper account. A migration specialist reviews your current Five9 setup — queues, IVR, agent scripts — so nothing gets lost.
Pick the platform that fits.
Pick Rozper if…
- You're under their seat minimum and can't buy at list price
- You want office phones bundled with your contact center
- You want AI included, not reserved for enterprise tiers
- You want monthly billing instead of an annual contract
Pick Five9 if…
- You're running a large, established enterprise contact center
- You don't need a bundled office-phone system
- Your team already relies on their specific routing and workforce tools
Real customers. Real results.
“Rozper gave us instant local presence in new markets — international sales are up 40%.”
Switching from Five9, answered.
Ready to move off Five9?
Start a free trial or book a demo and we'll map a migration plan from Five9 to Rozper.