Rozper vs 8x8
Strong global voice, with capabilities gated behind X-series tiers.
This covers what actually decides a switch — price per seat, how much AI ships in the box, and how long a real migration takes.
24 of 24 criteria, decided.
We scored this matchup against the same 24 criteria we use for every comparison on this site — bundled AI, contract flexibility, migration support, and channel coverage among them. Rozper meets 24 of them at the entry tier; 8x8 meets 7. The full breakdown, row by row, is in the feature ledger further down this page.
What 25 seats costs, side by side.
Illustrative example at 25 seats — figures are directional buyer guidance. Confirm current 8x8 pricing and tiers before deciding.
Rozper's real plans, not a single price point.
The $9.99 headline is the entry point — most teams moving off 8x8land on one of these three. Compare what's actually included at each tier against whatever plan you're on today.
A full business phone — calling, AI, SMS, and CRM sync from day one.
Solo operators and small teams just moving off a legacy phone line
- Unlimited US/CA calling + SMS/MMS
- 25 AI Receptionist minutes / month
- AI Assistant, AI call tags, AI writer included
- 1 seat minimum, no credit card for the trial
Full omnichannel, deep integrations, and compliance for growing teams.
Sales and support teams that need omnichannel plus real CRM depth
- 100 AI Receptionist minutes / month
- WhatsApp, Facebook, Instagram, Telegram, Teams
- Salesforce, HubSpot, Zoho, Zendesk, Pipedrive, Zapier
- SOC 2 Type II, call recording, supervisor tools
Voice cloning, predictive dialing, and analytics for high-volume ops.
Contact centers running outbound campaigns at real volume
- 300 AI Receptionist minutes / month
- Predictive / progressive auto dialer
- Full ACD with skills-based routing
- 99.99% SLA with phone + priority support
All three tiers include everything in the plan below, plus 24/7 support and free migration assistance. See the full pricing page for the trial and custom-enterprise tiers.
Where Rozper pulls ahead of 8x8.
AI receptionist and call summaries included, not an X-tier upsell
Transparent per-user pricing with no annual lock-in
Faster self-serve onboarding and free migration help
Wholesale voice and SIP trunking under the same roof as your office phones
The full ledger, by category.
Hover any card below to see exactly which rows are behind the score.
Voice & messaging
4/4Rozper 4/4 · 8x8 1/4 — hover for the breakdown
- Unlimited US/CA calling
- International minute pool bundled
- Local presence dialing
- Predictive / progressive dialer
AI
3/3Rozper 3/3 · 8x8 0/3 — hover for the breakdown
- AI receptionist included
- AI conversation intelligence
- Sentiment & call summaries
Channels & integrations
4/4Rozper 4/4 · 8x8 4/4 — hover for the breakdown
- WhatsApp · Facebook · Instagram
- Microsoft Teams native integration
- Salesforce · HubSpot · Zoho
- Public REST + webhooks API
Trust & commercial
5/5Rozper 5/5 · 8x8 1/5 — hover for the breakdown
- SOC 2 Type II
- Monthly billing available
- Free trial, no credit card
- $0 setup fee
- Migration assistance included
Global network & reliability
4/4Rozper 4/4 · 8x8 1/4 — hover for the breakdown
- Local numbers in 150+ countries
- Wholesale voice & SIP trunking available
- Number porting handled for you, not self-serve
- Uptime SLA published at entry tier
Onboarding & support depth
4/4Rozper 4/4 · 8x8 0/4 — hover for the breakdown
- Self-serve signup, no sales call required
- Dedicated migration specialist assigned
- In-app AI setup wizard, no IT ticket needed
- Phone support included at entry tier
Where 8x8 is genuinely strong.
No platform wins on every dimension. Here's where 8x8 holds a real edge.
Established XCaaS pedigree
A long-running, combined UCaaS-and-CCaaS vendor with a mature global voice network built up over many years.
Broad integration marketplace
Years in market means a wide catalog of pre-built third-party connectors beyond the core CRM integrations.
Enterprise depth at top tiers
Once you're on the higher X-series plans, the certification and compliance depth is extensive.
Long-standing carrier relationships
Years of direct interconnect agreements with regional carriers, which can matter for call quality in specific, harder-to-reach markets.
From 8x8 to Rozper in about two weeks.
Sign up & scope
Create your Rozper account and map your current numbers, users, and call flows. A migration specialist reviews your 8x8 setup — extensions, IVR menus, business hours rules — so nothing gets lost in translation.
Configure Rozper
Set up users, routing, IVR, and AI voice agents in parallel with your live 8x8 system. Your existing team keeps taking calls on the old system while the new one is built out in the background.
Port your numbers
Submit number-porting requests — we handle the paperwork with your carrier and 8x8 directly, including any release codes or account PINs the losing carrier requires.
Run in parallel
Test call flows end to end and train your team on the new interface while both systems are briefly live side by side, so there's no scramble on cutover day.
Cut over & cancel
Numbers finish porting, Rozper goes live as the system of record, and you cancel your 8x8 plan — with your migration specialist on call in case anything needs a quick fix.
Pick the platform that fits.
Pick Rozper if…
- You want office phones, contact center, and AI voice agents on one bill
- You need AI included today, not gated behind a higher tier
- You want to avoid a long annual commitment
- You're consolidating multiple vendors into one platform
Pick 8x8 if…
- You're already deep in their ecosystem with custom integrations built
- You specifically need certifications only available on the top enterprise tier
- Your procurement process requires an established XCaaS vendor by name
Related comparisons.
Rozper vs RingCentral
Full-featured, but AI and analytics live on the pricier tiers.
Best Five9 alternatives
Five9 is a capable contact center, but it's CCaaS-only, priced at the higher end per seat, and often comes with seat minimums that lock out smaller teams. If you want your office phone system, contact center, and AI on one bill — without the enterprise-only pricing — these are the platforms worth shortlisting.
Best RingCentral alternatives
RingCentral is a mature, full-featured UCaaS platform, but the AI and advanced contact-center tools tend to sit on the pricier tiers, and annual contracts are the norm. If you want AI included from day one, simpler pricing, and month-to-month flexibility, these are the platforms worth shortlisting.
Real customers. Real results.
“Rozper gave us instant local presence in new markets — international sales are up 40%.”
Switching from 8x8, answered.
Ready to move off 8x8?
Start a free trial or book a demo and we'll map a migration plan from 8x8 to Rozper.