/contact-centeroutbound-dialer
Contact Center · Outbound Dialer

Outbound dialing.
Compliant at scale.

Power and predictive dialing with TCPA compliance, AI coaching, and CRM sync — built for sales and collections teams that need to move fast.

9:41
Outbound Dialer
Active
Q2 Campaign · Predictive
CONTACTS TODAY
1,842
+14%
CONNECT RATE
34.2%
+2.1%
AVG TALK TIME
3:48
-0:12
CONVERSIONS
127
+18%
AGENT LEADERBOARD · TODAY
PN
Priya N.
On Call
16/42
ML
Marcus L.
Dialing
11/38
LH
Layla H.
On Call
19/51
JK
Jordan K.
Available
8/29
TCPA compliantDNC scrubbedCall hours enforced

More connects. Better conversations. Fewer risks.

01

Power & Predictive Dialing

Power dialer for compliance, predictive for volume — switch modes per campaign.

02

TCPA Compliance

DNC list scrubbing, call time restrictions, and consent-based dialing built in.

03

AI Pre-Call Research

AI pulls CRM data and LinkedIn info before the agent picks up — no cold calls.

04

Campaign Analytics

Contact rate, conversion rate, and revenue per call — per rep, per list, per day.

05

Agent Whisper & Coaching

AI coaches agents on objections and next steps during outbound calls.

06

CRM Auto-Update

Call disposition, notes, and next steps synced to CRM automatically after every call.

FAQ

What's the difference between power and predictive dialing?

Power: dials one number per agent, waits for pickup. Predictive: dials multiple numbers simultaneously, connects agents only to answered calls — higher volume, compliance limits apply.

How does TCPA compliance work?

DNC scrubbing, calling hours enforcement, and consent logging are automatic. Manual override requires supervisor approval.

Can I upload contact lists?

Yes. Upload CSV or sync directly from Salesforce, HubSpot, or any CRM — lists auto-deduplicate and scrub against DNC.

Dial more. Convert more. Risk less.